Pre-Order ShippingUpdated 7 months ago

Here’s a more concise version of your message:

If you’ve pre-ordered a Sash Bag, please check your email (and Spam folder) for updates, as they contain important shipment information. You can also check the product description for estimated arrival dates.

We know some of you have been waiting for a while, and we want to assure you that bags are arriving at our fulfillment center twice a week. Once received, they are quickly packed and shipped. We appreciate your patience!

Rest assured, if you placed an order, your bag is guaranteed, even if the style is sold out. Orders are processed based on when they were placed, ensuring a fair experience for all customers.

If waiting is no longer feasible, please contact our support team to cancel your order and receive a refund. Your satisfaction is important to us, and we’re here to help.

Thank you for your patience, enthusiasm, and support! If you have any questions, reach out to us at [email protected]—we’re happy to assist.