<p id="isPasted" style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Returns:&#xA0;<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We have a 30-day &#x201C;love it or return it&#x201D; guarantee. This means that if you decide that you don&apos;t love your Sash for any reason at all, you are welcome to exchange it for another Sash or return it for a full refund. To process a return, please contact us at <a href="mailto:info@thesashbag.com" style="box-sizing: border-box;">info@thesashbag.com</a>.&#xA0;<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Read our Return Policy <a href="https://www.thesashbag.com/pages/the-fine-print">here&#xA0;</a><p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;&#xA0;<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Manufacturing Defects Warranty:<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Sash bags come with a six-month warranty against manufacturing defects. Bags with verified manufacturing defects are eligible to be replaced with the same, or comparable style if the original styles is not available.&#xA0;<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Some example defects include broken zippers, loose stitching, defective snaps/straps or sewing design defects. It does not cover issues such as slight imperfections in the distressed leather, fringe getting ripped off, excessive usage, attracting lint, scratches/soiling/marks due to normal use, water damage, fading due to sun exposure, or damage due to improper care. We highly recommend that the care instructions we provide be followed to safeguard against the elements.<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Click <a href="https://www.thesashbag.com/pages/the-fine-print">here</a> for details on our Warranty Policy.&#xA0;<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Live Sale, Clearance, and FB Community Sale Bags are final sale only.&#xA0;<p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; font-size: 16px; font-family: Assistant, sans-serif; text-align: left; color: rgb(17, 17, 18); margin: 0px !important; padding: 0px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">There are not warranties or return privileges available for Sash bags purchased from another vendor or third-party.&#xA0;

Returns & exchanges

Information about order changes and cancellations.

If you&apos;ve placed an order for an in-stock item, it cannot be changed or cancelled. Orders are immediately placed in the fulfillment queue as soon as they are placed. You can, however, return or exchange your Sash bag for any reason within 30 days of the date it is received. For more information, please read our Customer Policies<a href="https://www.thesashbag.com/pages/the-fine-print">&#xA0;here</a>If you&apos;ve ordered something that isn&apos;t in-stock, you may be able to change or cancel your order. Just email Customer Service at <a href="mailto:info@thesashbag.com">info@thesashbag.com</a> with your request. Please allow up to 24 business hours to receive a reply.&#xA0;<a href="https://www.thesashbag.com/pages/the-fine-print">&#xA0;</a>

Changes & cancellations

<h3 id="which-payment-types-do-you-accept">Which payment types do you accept?</h3>We accept most major credit cards, PayPal, ApplePay, ShopPay, and GooglePay. <h3 id="do-you-offer-buy-now-pay-later">Do you offer Buy Now Pay Later?</h3>We do offer ShopPay Installments.&#xA0; <h3 id="how-long-should-a-refund-take-to-reach-me">How long should a refund take to reach me?</h3>For returned merchandise, we recommend following all of the return instructions correctly and retaining your return tracking information to ensure there are no delays in processing your return and refund.&#xA0;For order cancellations with a refund, please allow 24-72 business hours for your request to be received and processed. After that, the timing of the refund depends on the original payment method and the corresponding financial institution.&#xA0;

Payment

Information about our stock availability.

<h3 id="i-dont-see-the-the-color-or-material-i-want-to-buy-when-will-you-have-it-again">I don&apos;t see the the color or material I want to buy. When will you have it again?&#xA0;</h3>If you&apos;re looking for a color or style from a Specialty Collection and you don&apos;t see it on our website, chances are we&apos;ve sold out. We launch a new collection around three times each year and when those bags are gone, they will not be restocked. While we realize this can be disappointing, it&apos;s how we are able to offer a wide variety of options throughout the year which most people findWe will always have our Core Collection colors available (although inventory can vary).&#xA0;On occasion, we may have a handful of Specialty Collection bags available on our lives sales or on the Sash App.&#xA0;Click here to download the Sash app in iOS and here to download the app for Android.&#xA0;<h3 id> </h3>

Ordering

Returns & exchanges

Changes & cancellations

Payment

Bag availability